WELCOME TO

Zeroz & Onez, Inc.

Remote and in-person support

FOR SMALL TO

MEDIUM SIZED

BUSINESS

Specializing in support for organizations that process CUI and utilize GovCloud services.

technical support
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I.T. is what I do.

Diagnosing system errors, designing logos, editing video, implementing SEO for a website, configuring networks, branding a product or company, installing memory upgrades, connecting printers, mixing audio, tweaking websites... it's just another day at the office. Think of me as the Swiss Army Knife of technology and creative services.

With over 30+ years of experience working with technology in the graphic arts, printing, marketing and other industries, I've just about seen and done it all.

I began working with technology in the early 1990's providing consulting services for what was originally called "desktop publishing" and later just graphic arts. At the time, I worked in Santa Monica, subletting space in DC2 located at the Santa Monica Airport. It was there that I and a friend provided training in various graphic arts software, did graphics arts, and setup computers and token-ring networks for a group of design, marketing and public relations firms.

Gravitating towards the technical side of things, I soon found myself working as a pre-press and systems manager for assorted printing companies in need of persons with both technical and creative talents. It's here where I really honed my skills in information technology. In the early days, there weren't the plethora of service-oriented IT companies that there are today, and so it was that one tended to fix things themselves.

One day, while retouching the face of a pin-up model posed for the latest Makita Tools Calendar who unfortunately for her photographer had blood-shot eyes and the slightest of "I wish I hadn't drunk so much tequila the night before" looks on her face, I had a a kind of realization...

... that diagnosing problems inherent to heterogeneous computing systems was my thing. You see I'd concluded in that moment and after years of working with almost every major computing platform, that they're all more or less the same and operate similarly. The trick, as one would say, is simply figuring out where and how the various manufacturers hide access to their settings. Mac, Windows, SGI, Scitex, Netgear, Linksys, Cisco, Zyxel, Brother, HP, Samsung, etc., they all all became the same to me, Zeroz and Onez.

What does this all mean for you???

Simply put, I'm here to help!

OUR

SERVICES

IT Support

Remote and in-person troubleshooting and Support for Mac OS, iOS, Windows OS, Android OS, as well as various scanners and printers including HP, Brother, Lexmark, Epson, Ricoh, and more, etc.

computer networks & security

IPv4 and IPv6 Ethernet & WiFi,
Routers, Switches, Gateways, Modems, Access Points, cable installation, pfSense, Suricata, Snort, pfBlocker, DNS filtering, EDR, firewalls, Anti-Virus, anti-malware, password management, 2FA, NFC Security Keys, and more.

business servers

Synology DSM, ProxMox VE, Windows, various flavors of Linux...
Various server configurations including file, DNS, email, web, domain, proxy, and more...

OFFICE 365 and GMAIL CLOUD

GCC and Commercial O365 Admin including, Exchange, OneDrive, Azure AD, Sharepoint, Security, etc.
Google Workspace, Gmail, Drive, Account Management, Security, etc...

web design and configuration

Responsive page design using HTML5 or proprietary WordPress, Wix, or SquareSpace hosting platforms.  DNS configuration including, SPF, DKIM, and DMARC records. SSL certificate config, etc.

Graphic Design & Printing

Logo design, business collateral including cards, envelopes, and stationary, brochures, pamphlets, one-sheets, etc. Print consulting including prepress, straight to press short and medium run offset printing, etc.

Digital Marketing

Branding, digital campaigns integrating email, social media, blogs, and online advertising. Campaign tracking and reporting,

VoIP

VoIP Telephony. Installation and configuration, Auto-attendant design and configuration, Hardware installation and configuration of (Polycom) phones, headsets, and conference devices, video conferencing, etc.

video production and Editing

services in pre-production, production and post, including script-writing, digital cinematography, lighting, audio recording, etc., Video and audio editing, final packaging.